Refund Policy

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. We only process the refunds when we receive the returned items.

We will not process a refund requirement in cases you refuse to receive the items or refuse to provide information we require such as: image (or video) of product with mistake, etc …

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

CANCELLATION

You can freely make cancellation in 24 hours since you placed your order or when items of your orders have not been processed yet.

After 24 hours since you placed your order or your items have been produced, you cannot make cancellation.

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

RETURNS

Please check it at: https://bestwear.org/return-policy/